Guiding Principles
Quantum is about its people.
Along with providing superior drilling motors, applications and solutions, Quantum’s commitment to top quality service is unparalleled. Our employee team continues to strive to build a legacy of customer service and deliver on the promise to be the best provider of drilling products and services. Our vision is to become the “service” leader in customer service and product quality for the performance motor, directional and horizontal drilling application markets.
To reach our goal, we use the following principles to guide our actions as we fulfill our responsibilities to our customers, our employees, our communities and our owners.
Our first responsibility is to our customers, and we commit to:
- The highest level of honesty and integrity possible;
- A reliable product and excellent service at fair, competitive prices;
- Respectful and courteous treatment at all times;
- A flexible attitude, focused on finding solutions to problems in a timely manner.
We are responsible to our fellow employees, and commit to:
- A clean, safe working environment;
- Respect for and appreciation of each individual;
- Accountability for performing our jobs to the best of our ability every day;
- A work environment that is inclusive, values ideas from any source,
and promotes working cooperatively to get the job done.
Our responsibilities to the communities in which we live, work and serve include:
- Protection of the environment;
- Involvement by both the corporation and individual employees in civic
improvement, charities and community activities.
Finally, we have a responsibility to our owners, to endeavor to provide:
- A superior and consistent return on their investment;
- A business strategy that produces short-term results and ensures the
long-term viability of the company; - Compliance with all laws, rules and regulations, and preservation of our
corporate reputation through ethical business practices.
We rely on the wisdom to capitalize on our competitive strengths and the courage to take advantage of new business opportunities that enhance and support our core business. The Christian principles of the Bible lead this company and provide a model by which our values and relationships are measured, both personally and professionally. At the same time, we embrace cultural diversity and religious tolerance. Our great nation was built “Under God” and “In God We Trust". We believe life is balanced through a vertical relationship with God, coupled with a horizontal relationship with each other.
